"We'll show you what your customers see."

Benefit from our world class insight and perspective.

“Steve is one of the best retail operators I’ve ever come across. He’s a true force to be reckoned with.”

“The team at Channel Islands Co-op benefitted immensely from working with Steve and the team at Grocery Insight.”

“A unique credibility in the world of retail.”

“Steve is the IMDB of grocery retail.”

"His deep understanding of the market - what's happening now and, more importantly, what’s about to happen - is second to none."

"Working with Steve definitely made Walmart better”

What we do

Driving sales in retail, both physical and online, starts with understanding what is and isn’t working for your customer.

The best way to get these retail insights is to regularly put yourself into the customers’ shoes, to see and experience what they see and experience.

Acting as your critical friend, we visit dozens of stores every week and take thousands of photos, distilling our findings into concise reports that demystify the retail environment and give you expert insights with actionable recommendations.

How we help

Who we help

Retailers

Team Training

Investors

Marketing Agencies

Suppliers

Anyone

"Enough improvement points to fill a 3-year plan"

A leading national retailer knew improvements were needed across their stores, but was unsure what to do and in what order.

How can we help?

Every business is unique with unique challenges. We begin with a conversation to get to know more about your business, your challenges and how our retail insights can boost your bottom line.

Let us do the work for you

As much or as little help as you need, when you need it. We’re your expert on the ground, getting to the root of a problem, building a strategy, sharing insights, whatever you need.

Self service

This is retail, sometimes you just want to grab and go. We get it. Here are some quick and easy ways to gain valuable insights to boost your business.