Our ways of working – a different way for a different time
We have developed six ways of working that best describe the framework that we utilise for clients around the world.
We stand by these ways of working; they’re not overly complex, but they work, they deliver results, and we embed them in every single piece of advice, guidance, or report we produce.
Detail – It’s all about the detail with retail. There is never any point in half measures, or not giving the full picture.
We couldn’t sleep soundly at night knowing that we had left something on the table that could have improved things for someone.
Truth be told – It’s difficult to think of just how many people in retail have deluded themselves into thinking everything will be just fine.
We are truth-tellers, and as we’re external facing it’s easier for us. We’re immune to the politics and we don’t know what ‘no go’ areas there are. Everything is on the table as we’re just honest for the customer.
Curation – But what do you think? What do we think? What does anyone else think for that matter?
Our curated selection of images and reporting will showcase the very best examples across all areas of retail. Categorised beautifully, they will save you time, money and allow you to sleep soundly, knowing you have our best for your project.
Back to basics – Any good retail turnaround plan involves going back to basics. Let’s just keep things simple, shall we?
If we see it in the store, a customer can see it, and they then form a perception of your brand or store.
Back to basics – always. Keep offers, store standards, promotions, packaging, layouts, and anything else, simple, clear, and easy to understand.
Always another way – There are always other ways to approach something, other methods to try, and other ideas to be generated or considered.
Our ideas, experience, and vast image library can help you find them.
We can also help by simply asking questions, and in some cases, by being a bit awkward too.
Trusted – We are trusted to deliver insight to retailers, suppliers, investment companies, marketing agencies, executives, journalists, and more.
We don’t empty the shelves in the store, then take a picture of it to show ‘poor standards’.
We simply consider the context and the customer, and then deliver our verdict.